Digital literacy is an essential life skill required to navigate the complexities of modern life, in particular in situations when governments are ready to provide eGovernment services that make their processes and the interaction of citizens with institutions more efficient. Civil society organizations (CSOs) in cooperation with local and national institutions and the media are best placed to contribute to identifying and responding to the citizen needs in regards to the development and practical use of eGovernment services, as well as increasing citizen demand for achieving the goals of the DAWB.
The ICEDA project aims to increase engagement of the civil society organizations (CSOs) in the shaping and implementation of the Digital Agenda in the Western Balkans (DAWB). In order to contribute to the achievement of the overall objectives, the following specific objectives will be accomplished within the project timeframe:
The main target groups include local CSOs and local media, state institutions and citizens (general public) in the five Western Balkans (WB) countries: North Macedonia, Serbia, Kosovo, Albania, and Montenegro.