Authored by Blerta Thaçi, Executive Director of Open Data Kosovo
This report examines how women in Kosovo access and experience the e-Kosova digital services platform. It highlights barriers such as digital literacy gaps, usability challenges, and the lack of visibility for gender-specific services, while also showcasing opportunities for more inclusive, user-centered design. Drawing on surveys, interviews, and comparative research, the report provides concrete recommendations for making e-Kosova a more equitable and accessible public service platform.
The report is available for download in Albanian, English, and Serbian.