CyberSecure Kosovo: Strengthening Cyber Resilience in Media and Civil Society

This report presents the findings, interventions, and policy recommendations from the CyberSecure Kosovo project, an initiative led by Open Data Kosovo and ARCUS, with support from the e-Governance Academy (eGA) through the EU-funded KnowCyber Grants for the Western Balkans.

Over a six-month period, the project assessed and supported 10 media outlets and civil society organizations across Kosovo, using a comprehensive 11-domain cybersecurity framework. The report highlights the critical cybersecurity gaps in the sector, shares practical case studies, and proposes a clear roadmap for resilience—ranging from technical improvements and policy development to awareness training and systemic reform.

Key features:

  • Baseline vs. post-intervention cybersecurity scores
  • Common vulnerabilities and real-world incidents
  • Tailored support approaches and impact
  • Actionable policy and investment recommendations

This publication serves as both a diagnostic and a call to action for strengthening the digital foundations of Kosovo’s democratic institutions.

[Download the full report here]

Surveillance and Censorship in Western Balkans (WB6)

Biometric surveillance and facial recognition technologies are expanding rapidly across the Balkans, raising serious privacy and ethical concerns, particularly in Albania, Kosovo, Montenegro and Serbia, a report published by BIRN on Tuesday says.

Governments in the region increasingly use spyware, digital censorship and legal harassment to target journalists, activists, and minority voices, suppressing free expression and democratic engagement. Efforts to control digital narratives, like Albania’s TikTok ban and Serbia’s pervasive surveillance, further threaten civil liberties and press freedom.

The report primarily focuses on developments up to and including 2024, but it also incorporates recent cases from early 2025 that represent a continuation of alarming trends identified last year, reflecting the evolving nature of digital surveillance and censorship across the region.

In the Western Balkans six, WB6, the report says, legal frameworks around surveillance and censorship are often aligned with EU standards – but face gaps in practice, leading to weak protections for freedom of expression, privacy and digital rights.

While Albania and Kosovo have laws protecting digital rights, weak enforcement and vague provisions allow for government overreach. Bosnia and Herzegovina has seen media freedom regress, particularly in the Republika Srpska entity.

Montenegro has outdated data protection laws and North Macedonia has delayed enforcing digital rights. Serbia’s implementation of EU-aligned laws is hindered by politicised institutions, unregulated surveillance and proposed legal amendments threatening press freedom.

Emerging trends in the use of biometric surveillance and facial recognition technologies are becoming increasingly prevalent across the Balkans, with notable developments in Albania, Kosovo, Montenegro and Serbia, each raising significant privacy and ethical concerns.

Projects like Albania’s “Smart City” and the secret acquisitions of such technology in Montenegro highlight issues of transparency and data misuse. In Serbia, the widespread deployment of facial recognition without legal safeguards has sparked fears of unlawful surveillance and state overreach. Kosovo’s opaque surveillance practices further complicate the regional landscape.

Serbia has witnessed troubling instances of spyware, notably the Pegasus tool, being used against civil society, journalists, and activists. In several cases, including attacks on BIRN journalists, spyware was used to secretly infiltrate devices, violating privacy and press freedom. Despite calls for accountability, the government has not responded, further raising concerns about the growing use of digital surveillance to suppress dissent and silence critical voices.

Across the Balkans, journalists, human rights defenders and activists face increasing digital censorship, surveillance and legal harassment, as governments and other powerful actors seek to suppress critical voices. These challenges are visible in all countries where media outlets and individuals are targeted through online harassment, surveillance, legal action and manipulation of the media narrative.

Megi Reci, BIRN Digital Rights Programme Research Lead, and one of the authors of the report, emphasized how Bosnia’s illegal wiretapping scandal, Serbia’s spyware targeting and North Macedonia’s legacy of unchecked surveillance all point to a broader trend of  surveillance and censorship.

“Across the region, surveillance technologies meant to ensure security are increasingly weaponised to stifle dissent and control public discourse. Often, surveillance and censorship go hand in hand,” said Reci.

“In Serbia, the pervasive fear of being watched leads to widespread self-censorship, while in Albania, tools used to block platforms have sparked concerns that they may also serve as instruments of surveillance,” she added.

Independent journalists and human rights defenders in the Balkans face threats including online harassment, surveillance and legal challenges. In Albania, the government uses security laws to restrict online content, while in Bosnia, defamation laws are used to target journalists.

Kosovo’s lack of transparency fuels self-censorship, and Montenegro has seen surveillance scandals targeting journalists. In Serbia, government surveillance, including spyware, suppresses free expression, with state control over the media narrative. Across the region, these actions undermine press freedom and stifle democratic engagement.

In March 2025, Albania imposed a one-year TikTok ban, citing concerns over violent content following a fatal incident. The ban has been criticised for lacking transparency and raising digital rights and free speech concerns. Critics, including media groups, have suggested alternative measures such as content moderation instead of a ban, and the use of Deep Packet Inspection (DPI) tools to enforce the ban raises fears of mass surveillance and privacy violations.

In Serbia, government control over digital platforms and informal tactics, like intimidating interviews, limit free expression, particularly targeting journalists, activists and opposition figures.

As surveillance and censorship practices grow more sophisticated, the need for independent actors that will investigate, monitor, document and report violations becomes ever more critical, Reci said.

“Exposing how power is wielded behind closed doors helps protect not just individual rights, but the very spaces where dissent, debate, and accountability can exist,” Reci added.

Read the full report here

Analysis of Open Governance in the Assembly of the Republic of Kosovo (2023)

This policy paper, titled “Analysis of Open Governance in the Assembly of the Republic of Kosovo (2023)”, explores the level of transparency, accountability, accessibility, and public engagement within Kosovo’s legislative branch. It was prepared by Open Data Kosovo (ODK) under the framework of the Boost Good Governance initiative, with the generous support of the National Endowment for Democracy (NED).

The report evaluates the Assembly’s performance using the Regional Institutional Openness Index and is based on data collected throughout 2021. It assesses how effectively the Assembly provides access to legislative information, engages citizens in decision-making processes, and adheres to ethical and transparency standards. Through comparative analysis and targeted recommendations, the report aims to contribute to stronger parliamentary openness and democratic integrity.

This publication forms part of Kosovo’s broader journey toward open government principles and aims to strengthen the connection between citizens and their elected representatives.

The report is available for download in Albanian, Serbian, and English.

Analysis of the Open Governance of the Office of the Prime Minister (2023)

This paper policy, titled “Analysis of Open Governance in the Office of the Prime Minister (2023)”, offers a detailed evaluation of how the highest executive institution in Kosovo upholds the principles of transparency, accountability, public engagement, and access to information. The report was produced by Open Data Kosovo (ODK) as part of the Boost Good Governance 5.0 & 6.0 initiative, with generous support from the National Endowment for Democracy (NED).

Using the Regional Institutional Openness Index as its foundation, the report analyzes data from 2023 to assess the openness of the Office of the Prime Minister across four key dimensions: transparency, integrity, citizen awareness, and accessibility. It tracks progress compared to previous years, pinpoints existing gaps, and provides actionable recommendations to improve institutional performance and foster greater public trust.

By publishing this analysis, Open Data Kosovo supports Kosovo’s ongoing efforts to align with international open governance standards and promote an active dialogue between institutions and citizens.

The report is available for download in Albanian, Serbian, and English.

Analysis on Open Governance of the Ministry of Education, Science, Technology and Innovation (2023)

This policy paper, titled “Analysis of Open Governance in the Ministry of Education, Science, Technology, and Innovation (2023)”, provides a comprehensive assessment of the Ministry’s transparency, integrity, citizen engagement, and access to information. Developed by Open Data Kosovo (ODK) as part of the Boost Good Governance 5.0 & 6.0 project, and generously supported by the National Endowment for Democracy (NED), the report evaluates the Ministry’s performance using the Regional Institutional Openness Index.

Based on official data from 2023, the report examines key governance pillars such as public access to documents, budget transparency, anti-corruption efforts, and citizen participation. It highlights both progress—such as improved access to strategic documents and increased digital communication—and remaining challenges, especially around local-level transparency. The report also offers concrete recommendations to support the Ministry in strengthening openness and accountability in the education sector.

This work contributes to Kosovo’s broader efforts to align with international open government standards and encourages more inclusive, responsive public institutions.

The report is available for download in Albanian, Serbian, and English.

Reshaping the Future: Kosovo Women on the Front Line of AI and Cybersecurity

This report, researched and written by Blerta Thaçi and Dafina Olluri, was developed as part of the Reshaping the Future: Kosovo Women on the Front Line of AI and Cybersecurity project. While the project itself was funded by the Embassy of the Netherlands in Kosovo and implemented by IPKO Foundation and Women in Tech Kosovo, this publication focuses on the research, analysis, and findings that highlight the role of women in AI and cybersecurity in Kosovo.

The report presents key insights from training programs, assessment surveys, and broader research on gender diversity in these fields. It also offers recommendations for fostering a more inclusive and secure digital landscape in Kosovo.

Read the full report to explore how Kosovo’s women are driving innovation and shaping the future of technology.

Download the report here: ENG

DISCLAIMMER: This publication was prepared within the framework of the Reshaping the Future: Kosovo Women on the Front Line of Artificial Intelligence and Cybersecurity project, funded by the Embassy of the Netherlands in Kosovo, and implemented by IPKO Foundation and Women in Tech Kosovo. The views expressed in this paper are those of the authors and do not necessarily reflect the positions of the Embassy of the Netherlands in Kosovo, or of IPKO Foundation and Women in Tech Kosovo

Analysis & Recommendations: Digital Agenda Observatory at the Local Level in Kosovo

This assessment of the implementation of Kosovo’s Digital Agenda focuses on municipalities such as Prishtinë, Pejë, Prizren, Gjilan, Gjakovë, Rahovec, and Ferizaj. Conducted within the framework of the “DigiAdvance Kosovo” project, this observation provides a general overview of opportunities and challenges in digital transformation. It does not encompass detailed data on all achievements by partner municipalities, NGOs, and youth representatives. The analysis highlights key insights aligned with the Digital Agenda of the Western Balkans.

The methodology employed in this study combines diverse research approaches to provide a thorough understanding of Kosovo’s digital landscape at the municipal level. By utilizing both primary and secondary data sources, the study captures a detailed snapshot of the current state of digital transformation across the country’s municipalities. This approach also highlights the specific challenges local authorities face, while identifying key opportunities for future advancements in digital governance and public service delivery.

Download the report here: ALB, ENG, and SRB.

DISCLAIMMER: This publication was prepared as part of the project “DigiAdvance Kosovo: Promotion of Digital Transformation at the Local Level”, implemented by Open Data Kosovo and supported by SMART Balkans.

Overview of the Agribusiness Sector – Workforce demand and supply

Overview of the Agribusiness sector – workforce demand and supply report is published as part of the project Private Sector-Led Workforce Development Activity in Kosovo (PSWD), which is a five-year activity that supports the Kosovan private sector to develop and strengthen the workforce with more market-driven skills. PSWD harnesses collaboration between the private sector, technical and vocational education and training providers, government, youth, and civil society organizations to prepare young people with skills to meet the needs of Kosovo’s growth industries and help them move into jobs in these sectors.

Data for this report analysis was sourced from credible organizations, including public institutions in Kosovo, serving as data collection points. To offer a more detailed view, secondary source data has also been analyzed and included. Additionally, data from the job portal Kosova Job provides further insights into current market conditions. These reports explore the challenges faced by the sector, including skill mismatches in the workforce market, and identify opportunities for further growth and development.  By leveraging both government sources data and secondary data sources, this report aims to provide a comprehensive understanding of the Agribusiness sector’s trajectory and its critical role in Kosovo’s economic development.

The data is sourced from credible organizations, including the Kosovo Tax Administration (ATK), the Kosovo Customs, the Kosovo Agency of Statistics (ASK), the Ministry of Education, Science, and Technology Innovation (MESTI), and KosovaJob.

Download the report here: LINK

Disclaimer: These Reports are made possible by the generous support of the American people through the United States Agency for International Development (USAID). The contents are the responsibility of the International Research and Exchanges Board, Crimson Capital Corp., and Open Data Kosovo, and do not necessarily reflect the views of USAID or the United States Government.

Overview of the Wood Processing Sector – Workforce demand and supply

Overview of the Wood Processing sector – workforce demand and supply report is published as part of the project Private Sector-Led Workforce Development Activity in Kosovo (PSWD), which is a five-year activity that supports the Kosovan private sector to develop and strengthen the workforce with more market-driven skills. PSWD harnesses collaboration between the private sector, technical and vocational education and training providers, government, youth, and civil society organizations to prepare young people with skills to meet the needs of Kosovo’s growth industries and help them move into jobs in these sectors.

Data for this report analysis was sourced from credible organizations, including public institutions in Kosovo, serving as data collection points. To offer a more detailed view, secondary source data has also been analyzed and included. Additionally, data from the job portal Kosova Job provides further insights into current market conditions. These reports explore the challenges faced by the sector, including skill mismatches in the workforce market, and identify opportunities for further growth and development.  By leveraging both government sources data and secondary data sources, this report aims to provide a comprehensive understanding of the Wood Processing sector’s trajectory and its critical role in Kosovo’s economic development.

The data is sourced from credible organizations, including the Kosovo Tax Administration (ATK), the Kosovo Customs, the Kosovo Agency of Statistics (ASK), the Ministry of Education, Science, and Technology Innovation (MESTI), and KosovaJob.

Download the report here: LINK

Disclaimer: These Reports are made possible by the generous support of the American people through the United States Agency for International Development (USAID). The contents are the responsibility of the International Research and Exchanges Board, Crimson Capital Corp., and Open Data Kosovo, and do not necessarily reflect the views of USAID or the United States Government.

Overview of the ICT Sector – Workforce demand and supply

Overview of the ICT sector – workforce demand and supply report is published as part of the project Private Sector-Led Workforce Development Activity in Kosovo (PSWD), which is a five-year activity that supports the Kosovan private sector to develop and strengthen the workforce with more market-driven skills. PSWD harnesses collaboration between the private sector, technical and vocational education and training providers, government, youth, and civil society organizations to prepare young people with skills to meet the needs of Kosovo’s growth industries and help them move into jobs in these sectors.

Data for this report analysis was sourced from credible organizations, including public institutions in Kosovo, serving as data collection points. To offer a more detailed view, secondary source data has also been analyzed and included. Additionally, data from the job portal Kosova Job provides further insights into current market conditions. These reports explore the challenges faced by the sector, including skill mismatches in the workforce market, and identify opportunities for further growth and development.  By leveraging both government sources data and secondary data sources, this report aims to provide a comprehensive understanding of the ICT sector’s trajectory and its critical role in Kosovo’s economic development.

The data is sourced from credible organizations, including the Kosovo Tax Administration (ATK), the Central Bank of Kosovo, the Kosovo Agency of Statistics (ASK), the Ministry of Education, Science, and Technology Innovation (MESTI), and KosovaJob.

Download the report here: LINK

Disclaimer: These Reports are made possible by the generous support of the American people through the United States Agency for International Development (USAID). The contents are the responsibility of the International Research and Exchanges Board, Crimson Capital Corp., and Open Data Kosovo, and do not necessarily reflect the views of USAID or the United States Government.